As a consultant working with clients, we always need to address security considerations for clients, their networks and data. Typically this might mean ensuring I could connect to the correct network through a VPN with the secure client software installed. Then work through a Citrix set-up for the tools we’re allowed to use.
Since the start of the pandemic, there seems to be a marked shift towards issuing consultants with customer provided laptops that have been configured and locked down. This means I can’t use the client laptop to connect to my employer’s network to interact with our own systems – making it easy to leverage our existing resources to support the customer and conversely no trust or contractual position that might allow our company devices connecting to a VPN or ring-fenced part of a network.
Interestingly there seems to have been a drift away from the ideas of BYOD (Bring Your Own Device) which may come from the fact that outside of smaller very tech-savvy organizations, BYOD can be seen as challenging to support.
As this Google Trends report shows over the last five years the trend has been until the last couple of months showing a generally downward trend. Not authoritative proof, but hints that it hasn’t accelerated as you might expect given remote working.
By the customer supplying a laptop, there is an effort to control intrusion and other security risks. But the problem is, now I have a device that I could easily take off-line and work to defeat the security setup and the client would be non the wiser, or worse it is another laptop that could ‘get lost’ or ‘stolen’ with a greater chance of having sensitive material. Every new device is without a doubt an elevated risk for the client and a cost to support (this of course is also an argument for not applying BYOD).Continue reading