I have been fortunate to be supporting and occasionally contributing to a series of blogs on Chatbots being written by Leon Smiers, Capgemini Oracle Chatbot SME (and also Oracle Ace). The blog posts are:
- Chatbots meeting expectations, introducing the chatbot maturity model
- Chatting with the chatbots? – How intelligence makes the conversation
- Integrating the Chatbot
I’ve been talking with Leon about what next in the blog series, and we can expect to see some more exciting blog posts in the series.
Chatbot Maturity Model
In addition to this personal site, and the Oracle ICS site we use to support the book, I now also have a company blog at Capgemini as part of their Expert Community which can be found 